Commercial Roofing Warranty Repairs: What Gainesville Property Owners Need to Know

When your commercial roof is under warranty, but it starts leaking or shows signs of failure, what do you do next? At L&L Roofing & Construction, we know navigating warranty repairs can feel overwhelming—but that’s where we step in.

Here’s how we handle commercial roofing warranty repairs with the honesty and integrity you expect.

1. Understand What Your Warranty Covers

Most commercial roofing systems come with a manufacturer’s material warranty and often a separate workmanship warranty from the installer. But these warranties come with conditions.

Covered issues might include:

• Leaks caused by defective materials

• Fastener failures under normal conditions

• Coating or membrane defects

• Delamination of panels or seams

What’s not covered?

• Improper maintenance

• Storm damage (that’s typically an insurance claim)

• Unauthorized repairs or roof penetrations

• Foot traffic damage

Make sure your warranty is in writing, with clear start and end dates.

2. Call the Right Contractor First

We’ve seen it too often: a small leak becomes a big issue because the building owner calls the wrong contractor—or worse, delays repair.

If L&L Roofing installed your commercial roof or manages your maintenance, we’re your first call. If another contractor installed the roof, we’ll help verify if the issue qualifies under your manufacturer’s warranty, then guide you through the right repair channels.

We always:

• Inspect and document the issue thoroughly

• Contact the manufacturer when needed

• Follow their approved repair protocols to keep your coverage intact

3. We Follow Manufacturer Specs to the Letter

Whether it’s TPO, metal, or modified bitumen, we never take shortcuts. Manufacturer warranties often require that:

• All repairs use approved materials

• Installers follow specific fastening and seaming methods

• Photos and inspection reports are submitted before and after repair

Failing to meet these standards can void your coverage. That’s why we document every step, so your warranty stays valid.

4. We Keep You in the Loop—Always

You’ll never be left guessing. After our evaluation, we’ll:

• Explain what’s causing the issue (in plain English)

• Tell you whether it’s a warranty repair or another type of claim

• Share timelines and next steps

• Work directly with the manufacturer, so you don’t have to

5. Why Choose L&L for Warranty Work?

• We respect manufacturer requirements—and your trust

• We do the job right the first time

• We believe in faith-driven service and quality craftsmanship

• We’re local, so we’ll be here when you call again

As one customer said after a storm repair:

“Luke did an awesome repair on my roof... even found rot the adjuster missed.” – Kim O.

FAQs

How do I know if my commercial roof is still under warranty?
Check your original installation documents or contact your manufacturer. We can also help look it up based on your roof type and install date.

Does hail damage count as a warranty issue?
Usually not. Hail is considered an “Act of God” and is covered under your property insurance. However, if hail damage exposes a material defect, we’ll help you prove it.

How long do commercial roof warranties last?
Typical manufacturer warranties range from 10 to 30 years, depending on the system. Installers often provide a 1-5 year workmanship warranty.

Will a warranty repair cost me anything?
If it’s covered, labor and materials may be fully covered. If the issue is excluded, we’ll provide a fair, transparent estimate for repairs.

Trust L&L Roofing & Construction to handle your commercial warranty repairs with integrity and precision. We serve Gainesville, Cumming, Buford, and surrounding areas.

Need a roof evaluation or help with a warranty claim?
Call us at (770) 874-0372 — or schedule your inspection today.